Administration
This section is for Admins and Owners — the people who set SafeHanded up and keep it running. Day-to-day sending and revealing is in Everyday use.
Set-up order
Section titled “Set-up order”If you’re configuring a new organisation, this is a sensible order (the app’s Getting started checklist follows it too):
- Set your policy — link lifetimes, verification requirement, strict mode, the purge trigger.
- Decide on organisation recovery — recommended on for MSPs.
- Brand the handoff page and add a custom domain.
- Connect a directory and your helpdesk.
- Invite your team.
In this section
Section titled “In this section”- Setting your policy — the org-wide rules for every request.
- Members, roles & teams — inviting people and assigning roles.
- Clients (MSP mode) — per-client separation, branding and scoping.
- Branding the handoff page — logo, colours, support contacts.
- Custom domains — put the handoff page on your own domain.
- Billing & plans — Free, Team and MSP; trials and seats.
- Audit log & compliance — the tamper-evident record, exports and SIEM streaming.
- When a technician leaves — offboarding and recovering their requests.